Online we accept various different payment types that will be presented at the checkout.

Online we accept various different payment types that will be presented at the checkout.

If there is a problem with your order, please fill out the form on ourContact Us page.

If there is a problem with your order, please fill out the form on our Contact Us page.

We work very hard to ensure that all orders are shipped out as quickly as possible and have worked with nearly all of the main Global couriers at one stage or another. We select the couriers we work with mainly on their success rate of delivery orders within the stated timelines. Global Logistics is a complicated business and occasionally there are unforeseen delays. These instances are rare and we work closely with the couriers to resolve these issues but unfortunately, we can not guarantee delivery times.

Please email customer services as soon as possible. As time is of the essence please include your full and correct delivery address so that we can resolve the problem for you the first time.

We understand that you may occasionally want to return items that are not suitable and are very happy to help you choose something else or offer a full refund. For full details, see our full returns policy here.

Please see our returns policy and information on how to return your items here. If you are unsure about what you would like instead or have a particular reason for returning items, we’d love to hear from you, get in touch by visiting our Contact Us page.

We are very happy to offer free shipping and apply original discounts to replacement orders.

Apologies, please contact Customer Services. We would need to know about the problem and can resolve the issue much faster if you email directly.

We will process refunds as soon as we have received orders back in our warehouse or a valid tracking number or “Proof of Postage” receipt from you. Please allow 3-5 working days once we have processed your refund for your bank to clear the refund into your account.

All of our clothes have washing guidelines. Though one tip! Don’t wash our technical fabrics with fabric softener as it clogs up the pores and stops the fabric from ‘wicking’ the sweat away from your skin. For more information, please head to the specific product page.

We source our fabrics from some of the finest mills around the world. We take care to ensure that they not only comply with the Pandorna brand guidelines, but also International laws regarding working conditions. All of our clothes are designed by our own in-house team, proudly in India.

To use a valid promotional/discount code you can either enter it into the promotional code box on the "checkout” page and click on apply.

Always remember to enter your code at checkout! Once your order is complete we aren’t able to honour your discount code.

Unfortunately, only one offer is valid at a time.